Mud Hut Pottery Studio Molds a Better Class Booking Experience With Acuity Scheduling
At Mud Hut Pottery Studio, creativity feels like an escape. Located in Riverside, CA, the full-service studio welcomes everyone from beginners to seasoned artists with pottery wheel and hand-sculpting classes, paint-your-own pottery sessions, memberships, and private events. Founded in 2022 by mother-son team Tricia Fox and Chase Sponseller, the studio has quickly grown into a vibrant community hub.
Whether it’s mug-making mornings, family-friendly workshops, or seasonal offerings like pumpkin pinch pots, Mud Hut Pottery Studio is a place where people come to connect, relax, and create.
But as demand for classes and events grew, so did the need for a class booking system that could keep up.
Managing a fast-growing pottery studio
In the early days of running the business, Mud Hut Pottery Studio experimented with several different scheduling platforms. None could fully support the mix of offerings—recurring workshops, private parties, and one-time seasonal events—that made the studio so unique.
Tricia remembers the frustration:
“In our first 6 months of business, we tried several scheduling platforms. However, they failed to meet our needs, which is to offer classes and to have multiple calendars. Acuity met those needs.”
The studio also needed a way to easily integrate booking into their website, handle payments upfront, and enforce cancellation policies without adding more manual work to their plates.
A flexible, intuitive scheduler that works with their website
When Mud Hut Pottery Studio found Acuity Scheduling, the difference was immediate. “The flexibility and ease of use is why we chose Acuity,” Tricia says, “in addition to being able to seamlessly integrate with a Squarespace website.”
With Acuity, every experience—from beginner wheel classes to brewery nights to date-night pottery—is available for booking on a beautifully branded page, customized with the studio’s colors and images. Customers can browse by category or date, see studio policies clearly stated, fill out intake forms, and pay to reserve their spots with just a few clicks.
For Tricia, one small feature makes a big impact: “We add new classes regularly. Acuity has a feature to allow me to duplicate classes instead of starting over.” That time-saving shortcut has made it easy to expand the schedule without reinventing the wheel.
Acuity’s class scheduling also makes it possible to run multiple classes on the same day efficiently—a big win for a bustling studio with high demand.
Online payments reduce no-shows and free up time
One of the biggest benefits of switching to Acuity has been integrated payments for increasing sales and securing customer commitment. Tricia shares, “Acuity’s online payments allow us to collect payments when they book. This helps reduce no-shows and hold people accountable for scheduling or canceling before 24 hours.”
That accountability means the Mud Hut team can spend less time chasing down payments or managing last-minute cancellations, and more time doing what they love: sparking creativity in their community and teaching others how to design something new.
The studio also uses Acuity to sell digital gift certificates, which can be easily redeemed online for classes or workshops, as a simple way to boost revenue while giving customers flexibility.
Why Acuity? An easy-to-use class scheduling software
When asked what Mud Hut Pottery Studio enjoys most about using Acuity, Tricia’s response was immediate: “Ease of use.”
That ease shows up everywhere, from duplicating classes, to customizing the scheduling page, to giving customers a smooth experience online that makes them want to come back.
Hands-on pottery classes and hands-off scheduling
As Mud Hut Pottery Studio continues to grow, Acuity is helping the team keep scheduling, payments, and client communications running smoothly in the background. That means more energy for expanding their lineup of classes, designing new seasonal workshops, and welcoming even more members of the community into their creative space.
At the end of the day, the impact of reliable class scheduling software on this studio can’t be understated.
“It saves time and money,” Tricia reflects.
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