10 Ways to Use Acuity’s Mobile App for On-the-Go Scheduling

Mobile payment on smartphone at hair salon
 

Running a business that relies on appointments can be hectic, especially if you’re rarely at your desk. Having access to a mobile scheduling app lets you stay in control, no matter where you are. Acuity Scheduling’s mobile app makes managing your appointments easy and efficient, giving you the freedom to move while you run your business from your pocket.

Here are 10 ways you can use the Acuity Scheduling mobile app to streamline your scheduling and stay on track at every moment, everywhere.

1. View your calendars and appointments

From the app’s home screen, you can see all your upcoming appointments for the day and even switch between different dates. Need to see what’s on the agenda for next week or later in the month? No problem. The mobile app allows you to jump to any date in your calendar and check availability, so you’re always in the loop. You can also filter and customize which calendars you want to display, making it easier to manage multiple staff members or service locations.

Why it’s valuable: With everything visible at a glance, you can make quick decisions and avoid scheduling conflicts while you’re out and about.

2. Customize when you're available (or look busy if you’re not)

With a mobile scheduling app, it’s easy to update your availability on the go. Whether you’re making room for new bookings or need to block out time for other work (or even a well-deserved break), you can adjust your schedule in just a few taps. Blocking off time ensures that your clients can’t book appointments when you’re busy—keeping your schedule fully in your control.

Why it’s valuable: Make last-minute adjustments to your schedule from anywhere, without having to open a laptop or call someone for help.

3. Add or adjust your appointment offerings

Want to make changes to your services or add a new offering? With the mobile app, you can create and edit appointment types and group classes to keep your services up to date. You can also set up add-ons, allowing clients to book extra services like a deep conditioning treatment at a hair salon or a post-workout massage at a gym. Plus, you can create and manage coupons to reward your loyal customers with discounts on future bookings.

Why it’s valuable: Keeping your offerings fresh and relevant is easy, no matter where you are.

4. Schedule, reschedule, edit, or cancel appointments

The flexibility to manage appointments on the fly is essential, and Acuity’s mobile scheduling app delivers. You can schedule new appointments for clients, reschedule existing ones on your calendar using a simple drag-and-drop functionality, or cancel bookings as needed. If a client wants to rebook the same service, you can quickly add another appointment from the appointment summary without starting from scratch. You can also make edits to an appointment or time block if needed.

Why it’s valuable: Managing appointments on mobile quickly and efficiently keeps your schedule running smoothly, even on the busiest days.

5. Customize your push notification settings

Never miss an important update again with Acuity’s customizable mobile booking notifications and appointment reminders. From the mobile app, you can choose to receive push notifications for new bookings, rescheduled appointments, and cancellations on any calendar you have access to. You can also set up reminders for upcoming appointments to keep yourself or your staff on track.

Why it’s valuable: Instant notifications help you stay organized and prepared, preventing any surprises.

6. View and edit your client list

Managing your client list is simple with the Acuity Scheduling mobile app. Add new clients manually or by importing contacts, update contact details, add custom notes about your clients’ preferences, and resend confirmation emails—all from your phone. Need to stop a client from booking appointments? You can ban them from scheduling through the app.

Why it’s valuable: Having full access to your client list and profiles means you can prepare to provide personalized service ahead of every appointment, while maintaining strong communication throughout the day with new and loyal clients alike.

7. Direct clients to book the appointment best suited to them

From the mobile app, you can send a direct scheduling link for a specific appointment type, gift certificate, package deal, appointment category, location, or even a particular staff member’s calendar. Whether a client asks for a specific service or you want to promote a new offering, you can guide them to the exact option they need.

Why it’s valuable: By simplifying the scheduling process for clients, you can ensure they get exactly what they need to increase their chance of booking. That means more high-quality appointments for you to drive revenue for your business, and a more personalized client experience for them.

8. Create and send invoices

Invoicing is a breeze with Acuity’s mobile scheduling app. You can create professional invoices in no time and share them with clients directly from the app, making requesting payment right after an appointment or service quick and painless. Mobile invoicing is especially convenient for in-person service providers looking to simplify and speed up billing workflows while you move between appointments.

Why it’s valuable: When invoicing is fast and easy, you can save time, keep your finances in order, and accelerate the rate at which you’re paid.

9. Get paid faster, online and in person

Acuity’s mobile booking software integrates seamlessly with the leading payment processors Square, Stripe, and PayPal. Clients can pay using all major credit cards, and with Square, you can pair a supported Square Reader with the mobile app for easy swipe, insert, or tap-to-pay transactions.

Have a client who still needs to pay? Send them a convenient payment link so they can submit payment right from their phones. You also have the option to manually enter the client’s payment method or record a cash payment. As an Acuity Administrator, you can even enable tipping from your mobile device so your clients can tip after their appointments.

Whether clients are paying online at booking or settling up after the appointment, getting paid is always fast and simple.

Why it’s valuable: Improve cash flow and provide clients with a totally frictionless mobile payment experience, so you don’t have to go chasing them to get paid what you’re worth.

10. Share feedback and get solutions

If you ever run into trouble with the app, Acuity makes it easy to report a problem directly from your mobile device. The in-app feedback tool helps our support team troubleshoot issues and find solutions quickly. By submitting reports through the app when a problem happens, you help us improve the app’s performance for everyone.

Why it’s valuable: Quick access to support ensures you’re never stuck dealing with an issue for too long, so you can sail through your schedule.

Download Acuity’s mobile scheduling app today

Acuity’s mobile-friendly booking system is designed to give you the freedom to manage your business—and your schedule—from anywhere. Whether you’re checking your appointments, handling client payments, or tweaking your availability and offers, the mobile app has the tools you need to keep things running smoothly.

Available on both Android and iOS, the mobile app is included with all Acuity Scheduling plans—even during the free trial period! So whether you’re a new user or an experienced admin, you can manage your appointments effortlessly.

Ready to take your schedule on the go? Start your free trial today and look for “Acuity Scheduling” in the Google Play Store or the Apple App Store to add the mobile app to your device.

Previous
Previous

Results-Driven Facials: How A.M. Guest House Increased Revenue and Retention With Acuity Scheduling

Avanti
Avanti

Healing Touches, Delivered: Why Vital Massage & Bodywork Trusts Acuity’s Mobile Scheduling App